LemoTV Help Centre

Can I cancel my subscription?

Yes, you are welcome to cancel your subscription at anytime.
What is your refund policy?

We offer flexible monthly service plans that can be cancelled at any time. Please note that service subscriptions cannot be returned or refunded. Additionally, we stand by our products with a 100% satisfaction guarantee on our FireSticks. If you're not completely satisfied, return the device within 14 days for a full refund. Your satisfaction is our priority.
What currency are your prices?

Our prices are displayed in Canadian currency however we welcome customers from all over North America to enjoy our products and services.
Is LemoTV legal?

At LemoTV, we offer Firesticks with pre-configured settings tailored for users who prefer a seamless experience without the need for technical expertise. These settings adhere strictly to Amazon's device design, ensuring compliance with all copyright and intellectual property laws. Importantly, all configurations are reversible, empowering users and developers alike to enjoy the flexibility of sideloading third-party apps or creating custom applications of their own. Our approach ensures that every device we provide not only meets legal standards but also enhances the user experience, fostering a community where innovation and ease of use converge effortlessly. LemoTV does not support or endorse the use of IPTV with your device.
Which countries do you ship your Devices too?

We are currently setup to allow for shipping to Canada and the USA with expedited service via Canada Post in conjunction with your local carrier.